Vol. 16 No. 6 – November-December 2018


Design Patterns for Managing Up

Four challenging work situations and how to handle them

Challenges come up all the time at work. Spend time now thinking about how you want to be seen at work, and then think about how that version of you would respond to the challenges that you could encounter. When you have a plan in place, you are much more likely to succeed.

by Kate Matsudaira

A Hitchhiker's Guide to the Blockchain Universe

Blockchain remains a mystery, despite its growing acceptance.

It is difficult these days to avoid hearing about blockchain. Despite the significant potential of blockchain, it is also difficult to find a consistent description of what it really is. This article looks at the basics of blockchain: the individual components, how those components fit together, and what changes might be made to solve some of the problems with blockchain technology.

by Jim Waldo

Metrics That Matter

Critical but oft-neglected service metrics that every SRE and product owner should care about

Measure your site reliability metrics, set the right targets, and go through the work to measure the metrics accurately. Then, you'll find that your service runs better, with fewer outages, and much more user adoption.

by Benjamin Treynor Sloss, Shylaja Nukala, Vivek Rau